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Customer Support Team
Remote
Flexible hours
Role Overview: Provide exceptional support to schools and educational institutions using our platform, ensuring smooth course delivery and customer satisfaction. Eligibility: • Bachelor's degree in any field • 0-2 years of customer service experience • Excellent communication skills in English • Basic computer skills Key Responsibilities: • Handle customer inquiries via phone, email, and chat • Assist schools with course enrollment and platform navigation • Maintain customer records and interaction logs • Follow up on customer feedback and ensure resolution Skills Required: • Strong verbal and written communication • Active listening and conflict resolution • Time management and multitasking • Customer relationship management
Digital Marketing Team
Remote
Flexible hours
Role Overview: Drive online presence and lead generation for our educational courses, targeting schools and educational institutions. Eligibility: • Bachelor's degree in any field • 0-2 years of customer service experience • Knowledge of SEO, SEM, social media marketing • Understanding of B2B marketing strategies Key Responsibilities: • Develop and execute digital marketing campaigns • Manage SEO/SEM strategies to increase visibility • Generate qualified leads for the sales team • Monitor competitor activities and market trends Skills Required: • Social media marketing expertise • Content marketing and copywriting • Data analysis and reporting • Lead generation and conversion optimization
Teachers (2+ Years Experience)
Remote
Flexible hours
Role Overview: Create engaging course content and deliver high-quality education for skill-based subjects to school students. Eligibility: • Bachelor's/Master's degree in relevant subject area • Minimum 2 years of teaching experience • Teaching certification or B.Ed preferred • Strong subject matter expertise • Experience with digital teaching tools and methods Key Responsibilities: • Develop comprehensive course curricula and lesson plans • Provide student feedback and progress tracking • Mentor and support students' learning journey • Participate in teacher training and development programs Skills Required: • Subject matter expertise • Online teaching and presentation skills • Educational technology proficiency • Student engagement techniques
Human Resource Management Team
Remote
Flexible hours
Role Overview: Manage all aspects of human resources including recruitment, employee relations, and organizational development. Eligibility: • Bachelor's degree in HR, Psychology, or related field • Experience with HR software and recruitment tools • Strong interpersonal and communication skills Key Responsibilities: • Handle recruitment and selection processes • Manage employee onboarding and orientation • Develop and implement HR policies and procedures • Handle employee relations and conflict resolution • Conduct performance evaluations and reviews • Maintain employee records and HR documentation Skills Required: • Recruitment and talent acquisition • Employee relations and counseling • HR policy development • Performance management • Employment law knowledge